Terms of Use
1. Acceptance of Terms
By accessing and using FanzPro ("the Platform"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use the Platform.
2. Platform Description
FanzPro is a marketplace platform that facilitates connections between artists, talent agents, managers, brand sponsors, and affiliate marketers. We provide the technology infrastructure but do not directly participate in, control, or guarantee any transactions or business relationships formed through the Platform.
3. User Responsibilities
Users of the Platform agree to:
- Provide accurate and truthful information
- Maintain the confidentiality of their account credentials
- Comply with all applicable laws and regulations
- Not engage in fraudulent, deceptive, or illegal activities
- Respect intellectual property rights of others
- Not spam, harass, or abuse other users
4. Affiliate Marketing Compliance
Affiliates using the Platform must:
- Disclose their affiliate relationships in accordance with FTC guidelines
- Not make false or misleading claims about artists or events
- Not engage in click fraud or artificial traffic generation
- Follow brand guidelines provided by artists and managers
5. Limitation of Liability
FanzPro is not liable for any disputes, damages, or losses arising from transactions or relationships formed through the Platform. All business relationships and transactions are between users themselves. We do not guarantee the quality, safety, or legality of content posted by users.
6. Commission and Payment Terms
Commission rates and payment terms are set by individual artists/agents. FanzPro's standard platform fee is 10% on all transactions. As a launch-only early-adopter reward, the first 100 verified artists ("Founding 100") pay just 2.5% for their first 6 months and then 5% for life on every FanzPro-attributed sale. Once the 100 spots are claimed the program closes and standard 10% pricing applies to new joiners. Payments are processed through our payment partner and are subject to verification and a 30-day hold period to account for refunds.
7. Termination
We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent or harmful activities. Users may terminate their accounts at any time, subject to completion of outstanding transactions.
8. Changes to Terms
FanzPro reserves the right to modify these terms at any time. Users will be notified of significant changes via email. Continued use of the Platform after changes constitutes acceptance of the new terms.
9. Shopify Integration Addendum
This addendum applies when an artist connects a Shopify store to FanzPro via our public Shopify app ("FanzPro for Artists"). It supplements — and where conflict exists, supersedes — the general terms above with respect to that connection.
9.1 Eligibility & Ownership
You represent that you own or are authorized to operate the connected Shopify store and to grant FanzPro the scopes requested at install. You are responsible for keeping the connection in good standing in your Shopify Admin.
9.2 Relationship to Shopify
FanzPro is a Shopify partner-app technology provider. We are not a Shopify reseller, are not affiliated with Shopify Inc., and Shopify is not a party to your agreement with FanzPro. Shopify's own terms, pricing, and merchant policies apply separately to your store.
9.3 Fees & Billing
FanzPro is free to install. Our 5% platform fee on FanzPro-attributed sales is billed by FanzPro outside of Shopify Billing and is settled against fan-commission payouts processed through Stripe Connect. Shopify does not charge for the FanzPro app, and we do not collect Shopify subscription fees.
9.4 Discount Codes & Merchant Property
Discount codes created by FanzPro in your Shopify store are your property. You may inspect, modify, or delete them in Shopify Admin at any time. Deleting a FanzPro-managed code mid-campaign may break attribution for orders placed after deletion; FanzPro is not liable for resulting attribution gaps.
9.5 Uninstall & Termination
Uninstalling FanzPro from your Shopify store terminates the integration immediately. Commissions earned and matured prior to uninstall remain payable to fans under our standard 30-day maturation policy. Shopify will deliver a shop/redact webhook approximately 48 hours after uninstall, at which point FanzPro deletes its installation record and shop-scoped cache.
9.6 Liability
FanzPro is not liable for Shopify outages, theme or third-party app conflicts, merchant-side discount stacking misconfigurations, or losses arising from changes you make to FanzPro-managed discounts in Shopify Admin.
9.7 Future Scope Changes
Before requesting additional Shopify scopes — including any read of customer or order data — FanzPro will complete Shopify's Protected Customer Data review and update this addendum and the Privacy Policy accordingly. New scopes will require a re-consent action by the merchant.
Last updated: September 8, 2026
Legal Entity: FanzPro, LLC
Registered address: 413 Stafford Close, Franklin, TN 37064
For questions about these terms, please contact us at info@fanzpro.com